Mousley House Farm Camping & Glamping Site,Warwick.

Tel 07443 475434     Email:info@mousleyhousefarmcampsite.co.uk 

Case Lane, Hatton, Warwick CV35 7JG                                  Booking Line open 9am-6pm         

Terms and Conditions for camping and glamping

Arrival time 2pm until 7pm only
Departure by 10am for glamping (Yurts, Safari tents, our caravans and the solapod)
Departure by 12 midday for camping

  • Payment  is required in full for camping and glamping at the time of booking.
  • Camping cancellations made 7 days or more prior to date of arrival will receive a full refund. Cancellations made inside this time will result in loss of full payment. We recommend purchasing holiday insurance to cover any cancellations


Glamping cancellations (Yurts, Safari tents, caravans and Solapod) made 14 days or more prior to date of arrival will receive a full refund, cancellations made inside this time will result in loss of full payment. We recommend purchasing holiday insurance to cover any cancellations


For glamping and group bookings a damage/noise deposit of £100 is required on arrival- card swipe only no monies are taken. Please note you may be liable for further costs if the damage exceeds the £100 deposit 


For group bookings the lead guest will be required to provide card details. Group bookings can be made by arrangement only, please call us directly to make group bookings. At least one guest in a group must be over 21 years of age.


We do not accept stag or hen parties


Please note that by booking online or over the phone the guest is automatically agreeing to our terms, conditions and campsite rules


The owners reserve the right to cancel bookings due to adverse weather conditions. Should this occur the owners will offer either a full refund or alternative available dates. Adverse weather conditions include flooding, snow, high winds. It is at the owners discretion as to what constitutes adverse weather conditions. It is not the decision of the guests.


Mousley House Farm is a working farm with farm machinery crossing at times as well as animals in adjacent fields so please excise caution at all times during your stay. For your personal safety and that of our horses, we ask that no one approaches, pets or feeds the horses at any time.

The area outside the campsite boundary is Private property. Parents and guardians are asked not to allow children or young people to use the public footpath unsupervised as livestock are often grazed in these fields.  

If balls or items do enter fields adjacent to the campsite then please do not retrieve the items yourselves, we will retrieve the items for you. For safety, we ask that children are not allowed to play on the entrance driveway, in the toilet block, ramps or waste disposal area.

We politely remind you that is is the responsibility of the parents and/or guardians to supervise their children at all times.  
  
     Please leave the glamping units clean and tidy as you found them. We reserve the right to charge a £40 cleaning  fee 
•    There is a maximum speed of 5mph for vehicles accessing the site for parking.
•    Please book in at reception or call the campsite phone number on arrival.

    Site your tent/caravan on a marked pitch ensuring you leave a minimum of 6 meters between yourselves        and other campers.

•   Strictly no smoking or naked flames allowed inside the glamping units

•    Please respect other campers using the site and report any disruptive behavior to the site owner immediately. 

•    Between  10pm and 7am we ask for a quiet time where noise is kept to a minimum

      There is no music allowed on site
•    Do not use any amplifiers or publicly audible sound systems.
•    All dogs/pets to be kept on leads at all times. Any dog/pet found to be causing a nuisance to other campers, farm stock, farm tenants or the landlords, will be asked to be removed from the campsite immediately.
•    Pets are not allowed in any of our retro or touring caravans.
      Please do not allow dogs on furniture or beds in yurts or safari tents. Please do not leave your dogs unattended in the yurts and safari tents unless they are kept inside the cages provided. Guests will be charged for any damage or mess caused by dogs
   Only firewood purchased on site can be used for log burners in the yurts and safari tents, please do not bring your own
•    Campfires are not permitted at anytime.
•    Please empty your chemical toilet waste into the tank provided.
•    Place all rubbish in the designated areas provided, please recycle where possible.
•    Do not use fireworks or Chinese lanterns.
•    BBQ’s are permitted but please do not use disposable BBQ’s directly on the grass or picnic benches. 
•    The pond in the campsite field is out of bounds.
•    Generators are not permitted.
•    For safety reasons visitors and guests are not permitted on the campsite unless by prior arrangement. A small charge applies for visitors coming onto the site.
•    Paddling pools are not allowed.
•    Respect our neighbours in the village by driving carefully and also our campsite by leaving it as you would wish to find it.
•    Do not cause damage to anything in, on or surrounding the site. Those found to have caused damage will be asked to pay for it prior to being asked to leave the site.
•    On day of departure, please vacate the site by 10am for Glamping & 12:00pm for camping pitches.
     Rude or antisocial behaviour towards other guests or members of staff will not be tolerated 

The campsite management reserve the right to remove anyone whom they feel has breached any of the above rules at any time without refund. We hope this is not needed but the enjoyment of all of our campers is our priority at all times.

Please note:
All vehicles and possessions that are brought onto site are done so at the owners own risk. Mousley House Farm Campsite can accept no responsibility for any damage, loss or injury which may be incurred during your stay. We shall not be liable for the death or injury of any person using the facilities or the campsite at Mousley House Farm campsite.

Privacy Policy:
We may need to contact you by phone, text or email in relation to your booking with us only. Your details are not shared with any third parties. Please let us know if you do not wish to be contacted by us in any of these methods.

We look forward to meeting you at Mousley House Farm Campsite and hope you have a enjoyable stay.

Best Wishes from Simon and Gabbi Hughes
Tel: 07443 475434



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